Webmaster deliver HelpDesk, a simple but powerful tool
which enables staff and customers to interact on issues,
product requests, ideas - or pretty much anything.
Features include:
Secure multi-level web access via login authentication
Issue assignment by person, priority and status
Attach files to issues
Comprehensive, sortable issue grid with summary by status
Issue history tracking - each response is individually tracked
Full text search
Bookmarks for rapid access to commonly used queries
Single click export of selected records to MS Excel
Customization of messages, colors, priorities etc
Fully customizable to your site
Full compatibility with all web browser
Costs
# hosted on our servers: £50+vat per month
# source code + database + setup instructions: £450+vat
contact us to talk through your particular requirements and see a demo.
